.dh{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;display:flex;flex-direction:column;background:var(--bg);color:var(--text);font-family:var(--font-body);font-size:31px;overflow:hidden;-webkit-user-select:none;user-select:none}.dh-loading{margin:auto;color:var(--text-dim);font-size:40px;letter-spacing:2px}.dh-rail{height:110px;flex-shrink:0;display:flex;align-items:center;gap:26px;padding:0 26px;background:var(--bg-raised);border-bottom:2px solid var(--border-strong)}.dh-logo{height:46px}.dh-clock{display:flex;align-items:baseline;gap:18px;white-space:nowrap;cursor:pointer}.dh-time{font-family:var(--font-body);font-size:60px;font-weight:700;letter-spacing:.5px;font-variant-numeric:tabular-nums;line-height:1}.dh-date{font-size:42px;color:var(--text-dim);line-height:1}.dh-diag{font-size:22px;font-variant-numeric:tabular-nums;color:var(--cyan, #00eeff);border:1px solid var(--cyan, #00eeff);padding:6px 14px;white-space:nowrap}.dh-rail-mid{flex:1;display:flex;justify-content:center;min-width:0}.dh-callchip{font-size:35px;font-weight:600;letter-spacing:.5px;padding:10px 26px;border:1px solid var(--border-strong);background:var(--bg-card);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dh-callchip.live{border-color:var(--pink, #ff4991);color:#fff;background:linear-gradient(90deg,#ff499140,#ff49911a)}.dh-callchip.idle{color:var(--text-dim)}.dh-desktop{font-size:24px;letter-spacing:1px;white-space:nowrap}.dh-desktop.on{color:var(--cyan, #00eeff)}.dh-desktop.off{color:var(--gold, #e8c574)}.dh-rail.ringing{border-bottom-width:4px;animation:dh-flash 1s linear infinite}@keyframes dh-flash{0%,49.9%{background:linear-gradient(90deg,#00eeff52,#00eeff1a);border-bottom-color:#0ef}50%,to{background:linear-gradient(90deg,#ff499157,#ff49911f);border-bottom-color:#ff4991}}.dh-rail.ringing.urgent{animation:dh-flash-red .55s linear infinite}@keyframes dh-flash-red{0%,49.9%{background:#ff2d4680;border-bottom-color:#ff2d46}50%,to{background:#ff2d4624;border-bottom-color:#ff2d46}}.dh-ring-id{display:flex;align-items:baseline;gap:18px;min-width:0}.dh-ring-id b{font-size:48px;white-space:nowrap}.dh-ring-label{color:var(--cyan, #00eeff);font-size:24px;letter-spacing:3px;font-weight:700;white-space:nowrap}.dh-rail.urgent .dh-ring-label{color:#ff8296}.dh-ring-actions{display:flex;gap:14px;margin-left:auto;flex-shrink:0}.dh-warn{color:var(--gold, #e8c574);font-size:26px}.dh-main{flex:1;min-height:0;display:grid;gap:14px;padding:14px 18px;grid-template-columns:minmax(0,1fr) 660px 540px}.dh-zone{min-width:0;min-height:0;display:flex;flex-direction:column;background:var(--bg-card);border:1px solid var(--border);padding:14px 16px}.dh-dialer{overflow-y:auto}.dh-zone-h{display:flex;align-items:center;gap:12px;font-size:24px;letter-spacing:1.5px;color:var(--text-dim);font-family:var(--font-body);font-weight:700;text-transform:uppercase;margin-bottom:12px;flex-shrink:0}.dh-zone-h>:last-child{margin-left:auto}.dh-lang-seg{display:flex;gap:6px}.dh-lang-seg button{min-height:56px;min-width:88px;padding:0 16px;font-size:24px;font-weight:700;letter-spacing:1px;font-family:inherit;border:1px solid var(--border-strong);background:transparent;color:var(--text-dim);cursor:pointer}.dh-lang-seg button.on{background:var(--cyan, #00eeff);border-color:var(--cyan, #00eeff);color:#04343a}.dh-btn{min-height:76px;padding:0 22px;display:inline-flex;align-items:center;justify-content:center;gap:10px;font-size:33px;font-weight:600;font-family:inherit;border:1px solid var(--border-strong);background:var(--bg-raised);color:var(--text);cursor:pointer}.dh-btn.answer{background:var(--cyan, #00eeff);border-color:var(--cyan, #00eeff);color:#04343a}.dh-btn.danger{background:#ff547029;border-color:#ff5470;color:#ff8296}.dh-btn.ghost{background:transparent}.dh-btn.faint{background:transparent;border-color:var(--border);color:var(--text-faint)}.dh-btn.active{background:var(--pink, #ff4991);border-color:var(--pink, #ff4991);color:#fff}.dh-btn.wide{flex:1}.dh-btn.sq{min-width:76px;padding:0;flex-shrink:0}.dh-btn:disabled{opacity:.38;cursor:default}.dh-mini{min-height:54px;padding:0 18px;font-size:26px;border:1px solid var(--border);background:transparent;color:var(--text-dim);cursor:pointer}.dh-numdisp{height:64px;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:48px;font-weight:600;letter-spacing:1px;font-variant-numeric:tabular-nums;background:var(--bg-raised);border:1px solid var(--border);margin-bottom:10px}.dh-numdisp .dh-dim{font-size:34px}.dh-from{min-height:60px;font-size:26px;margin-bottom:10px;padding:0 12px;background:var(--bg-raised);border:1px solid var(--border-strong);color:var(--text);font-family:inherit}.dh-keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.dh-key{height:68px;font-size:42px;font-weight:600;font-variant-numeric:tabular-nums;line-height:1;border:1px solid var(--border-strong);background:var(--bg-raised);color:var(--text);cursor:pointer}.dh-key:active{background:var(--cyan, #00eeff);color:#04343a}.dh-key.fn{font-size:34px;color:var(--text-dim)}.dh-dialrow{display:flex;gap:7px;margin-top:7px}.dh-dialrow .dh-key{width:118px;flex-shrink:0;height:64px}.dh-dialer .dh-warn{font-size:22px}.dh-keypad.dtmf{margin-top:12px}.dh-keypad.dtmf .dh-key{height:72px;font-size:38px}.dh-incall-id{display:flex;flex-direction:column;gap:4px;margin-bottom:16px}.dh-incall-id b{font-size:44px;line-height:1.15}.dh-ctl-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.dh-ctl-grid .dh-btn{padding:0 10px;font-size:30px}.dh-ctl-grid .dh-btn.danger{grid-column:span 2}.dh-addrow{display:flex;gap:10px;margin-top:14px;flex-wrap:wrap}.dh-addrow input{flex:1;min-width:200px;min-height:70px;font-size:32px;padding:0 16px;background:var(--bg-raised);border:1px solid var(--border-strong);color:var(--text)}.dh-wrapup{display:flex;flex-direction:column}.dh-wrapup>b{font-size:44px}.dh-dispo-grid{display:grid;grid-template-columns:1fr;gap:10px}.dh-dispo-grid .dh-btn{justify-content:flex-start;font-size:30px;min-height:70px}.dh-logged{color:var(--cyan, #00eeff);font-size:37px;margin:12px 0 16px}.dh-heldstrip{display:flex;align-items:center;gap:12px;flex-wrap:wrap;border:1px solid var(--gold, #e8c574);background:#e8c5741a;padding:10px 14px;margin-bottom:12px;font-size:26px;flex-shrink:0}.dh-tabs{display:flex;gap:8px;margin-bottom:12px;flex-shrink:0}.dh-tabs button{flex:1;min-height:78px;font-size:28px;font-weight:600;font-family:inherit;border:1px solid var(--border);background:transparent;color:var(--text-dim);cursor:pointer}.dh-tabs button.on{background:var(--bg-raised);border-color:var(--cyan, #00eeff);color:var(--cyan, #00eeff)}.dh-tabbody{flex:1;min-height:0;display:flex;flex-direction:column}.dh-scroll{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain}.dh-row{display:flex;align-items:center;gap:14px;min-height:100px;padding:10px 4px;border-bottom:1px solid var(--border)}.dh-row.tap{cursor:pointer}.dh-row.tap:active{background:var(--bg-card-hover)}.dh-row-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}.dh-row-main b{font-size:31px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dh-row-side{text-align:right;flex-shrink:0;display:flex;flex-direction:column;gap:4px;align-items:flex-end}.dh-dim{color:var(--text-dim);font-size:26px}.dh-gold{color:var(--gold, #e8c574)}.dh-ellipsis{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dh-chip{font-size:22px;padding:4px 12px;border:1px solid var(--border-strong);color:var(--text-dim);letter-spacing:.5px}.dh-vm{border-bottom:1px solid var(--border);padding:12px 2px}.dh-vm audio{width:100%;height:54px;margin-top:10px}.dh-thread{flex:1;min-height:0;display:flex;flex-direction:column}.dh-thread-head{display:flex;align-items:center;gap:14px;margin-bottom:10px;flex-shrink:0}.dh-thread-head b{font-size:34px}.dh-thread .sms-thread{flex:1;min-height:0;font-size:27px}.dh-thread textarea,.dh-thread input[type=text]{min-height:66px;font-size:28px}.dh-thread button{min-height:62px;font-size:26px}.dh-thread .small{font-size:24px}.dh-notes{flex:1;min-height:0;display:flex;flex-direction:column}.dh-notes textarea{width:100%;font-size:32px;padding:14px;background:var(--bg-raised);border:1px solid var(--border-strong);color:var(--text);resize:none;margin-bottom:12px;font-family:inherit}.dh-note{position:relative;border-bottom:1px solid var(--border);padding:12px 64px 12px 2px}.dh-note p{margin:6px 0 0;white-space:pre-wrap;font-size:29px}.dh-note .dh-mini{position:absolute;right:0;top:12px}.dh-coach-idle{margin:auto;text-align:center;color:var(--text-dim);font-size:35px;line-height:1.55;max-width:640px}.dh-big-ico{font-size:84px;margin-bottom:16px}.dh-coach-live{flex:1;min-height:0;display:flex;flex-direction:column;gap:16px}.dh-coach-label{display:block;font-size:22px;letter-spacing:1.5px;color:var(--text-dim);font-family:var(--font-body);font-weight:700;text-transform:uppercase;margin-bottom:8px}.dh-heard{flex-shrink:0}.dh-heard p{margin:0;font-size:33px;color:var(--text-dim);font-style:italic;line-height:1.35}.dh-say{flex-shrink:0}.dh-say .coach-tip.big{font-size:55px;line-height:1.35}.dh-feed{flex:1;min-height:80px;overflow-y:auto;overscroll-behavior:contain;border-top:1px solid var(--border);padding-top:10px;font-size:26px}.dh-utt{padding:5px 0;color:var(--text-dim)}.dh-utt.prospect{color:var(--text)}.dh-review{overflow-y:auto}.dh-review p{white-space:pre-wrap;line-height:1.55;font-size:30px}.dh-coach .nepq-strip.big{font-size:31px;flex-wrap:wrap;row-gap:8px}.dh .coach-toggle .small{font-size:24px}[data-theme=em-light] .dh-callchip.live{color:var(--text)}[data-theme=em-light] .dh-btn.danger{color:#c81e3e;border-color:#c81e3e;background:#d9254614}[data-theme=em-light] .dh .coach-script{color:#9a7b2d}[data-theme=em-light] .dh-key:active{color:#fff;background:var(--cyan)}[data-theme=em-light] .dh-btn.answer,[data-theme=em-light] .dh-lang-seg button.on{color:#fff}[data-theme=em-light] .dh-rail{background:var(--bg-card-hover)}[data-theme=em-light] .dh-tabs button.on{background:var(--cyan-soft, rgba(0,184,196,.09))}@media (max-width: 2200px){.dh-main{grid-template-columns:minmax(0,1fr) 560px 500px}}@media (max-width: 1460px){.dh-main{grid-template-columns:minmax(0,1fr) 520px}.dh-coach,.dh-desktop{display:none}}@media (max-width: 980px){.dh-main{grid-template-columns:1fr}.dh-lists{display:none}.dh-rail{gap:14px;padding:0 14px}.dh-logo,.dh-date{display:none}}:root{--bg: #0b0a12;--bg-raised: #12111d;--bg-card: #171525;--bg-card-hover: #1d1a2e;--border: rgba(255, 255, 255, .07);--border-strong: rgba(255, 255, 255, .14);--magenta: #ff4991;--magenta-soft: rgba(255, 73, 145, .15);--cyan: #00eeff;--cyan-soft: rgba(0, 238, 255, .11);--violet: #8b46f0;--violet-soft: rgba(139, 70, 240, .15);--gold: #e8c574;--text: #f2eff8;--text-dim: #a49fb8;--text-faint: #6d6884;--grad-brand: linear-gradient(100deg, var(--cyan) 0%, var(--violet) 48%, var(--magenta) 100%);--shadow-card: 0 8px 28px rgba(0, 0, 0, .45);--shadow-glow: 0 0 24px rgba(255, 73, 145, .18);--font-display: "Marcellus", serif;--font-body: "Outfit", system-ui, sans-serif;--radius: 14px;--radius-sm: 9px}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}body{background:var(--bg);background-image:radial-gradient(1100px 500px at 85% -10%,rgba(139,70,240,.14),transparent 60%),radial-gradient(900px 460px at -10% 110%,rgba(0,238,255,.08),transparent 55%),radial-gradient(700px 400px at 50% 120%,rgba(255,73,145,.07),transparent 60%);background-attachment:fixed;color:var(--text);font-family:var(--font-body);font-size:14.5px;-webkit-font-smoothing:antialiased}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:6px}::-webkit-scrollbar-thumb:hover{background:#fff3}.app-shell{display:flex;height:100vh;overflow:hidden}.sidebar{width:276px;flex-shrink:0;overflow-y:auto;background:#0d0c15e6;border-right:1px solid var(--border);display:flex;flex-direction:column;padding:22px 14px;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.sidebar-logo{padding:10px 12px 22px;border-bottom:1px solid var(--border);margin-bottom:18px;text-align:center}.sidebar-logo img{width:100%;max-width:170px;display:block;margin:0 auto;filter:drop-shadow(0 2px 12px rgba(255,73,145,.28))}.nav-link{display:flex;align-items:center;gap:11px;padding:11px 14px;margin-bottom:4px;border-radius:var(--radius-sm);color:var(--text-dim);text-decoration:none;font-weight:500;letter-spacing:.02em;transition:all .18s ease;border:1px solid transparent}.nav-link:hover{color:var(--text);background:#ffffff0a}.nav-link.active{color:var(--text);background:linear-gradient(100deg,#00eeff1a,#8b46f024,#ff49911f);border:1px solid rgba(139,70,240,.35);box-shadow:inset 0 1px #ffffff0f}.nav-link svg{width:17px;height:17px}.sidebar-footer{margin-top:auto;padding:12px 8px 0;font-size:11px;color:var(--text-faint)}.main{flex:1;overflow-y:auto;padding:26px 30px 60px}.page-head{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:24px;gap:16px;flex-wrap:wrap}.page-title{font-family:var(--font-display);font-size:27px;font-weight:400;letter-spacing:.01em}.page-title em{font-style:normal;background:var(--grad-brand);-webkit-background-clip:text;background-clip:text;color:transparent}.page-sub{color:var(--text-dim);margin-top:4px;font-size:13px}.btn{display:inline-flex;align-items:center;gap:8px;padding:9px 18px;border-radius:999px;border:1px solid var(--border-strong);background:var(--bg-card);color:var(--text);font-family:var(--font-body);font-size:13.5px;font-weight:500;cursor:pointer;transition:all .18s ease;text-decoration:none}.btn:hover{background:var(--bg-card-hover);border-color:#ffffff40}.btn.primary{background:var(--cyan);border:none;color:#061217;font-weight:700;box-shadow:0 4px 18px #00eeff4d}.btn.primary:hover{filter:brightness(1.1);box-shadow:0 4px 24px #00eeff73}body.on-call .btn.primary.phone-call,body.on-call .dialer-btn{background:var(--magenta);color:#fff;box-shadow:0 4px 18px #ff499173}.btn.ghost{background:transparent;border-color:var(--border);color:var(--text-dim)}.btn.ghost:hover{color:var(--text)}.btn.danger{border-color:#ff5a5a66;color:#ff8a8a;background:#ff505012}.btn.sm{padding:6px 13px;font-size:12.5px}.btn:disabled{opacity:.45;cursor:not-allowed}.board{display:flex;gap:16px;align-items:flex-start;overflow-x:auto;padding-bottom:18px;min-height:60vh}.board-col{min-width:285px;width:285px;flex-shrink:0;background:#12111dbf;border:1px solid var(--border);border-radius:var(--radius);padding:14px 12px}.board-col-head{display:flex;align-items:center;justify-content:space-between;padding:2px 6px 12px;margin-bottom:10px;border-bottom:2px solid var(--col-accent, var(--violet))}.board-col-title{font-family:var(--font-display);font-size:15px;letter-spacing:.04em}.board-col-count{font-size:11.5px;color:var(--text-dim);background:#ffffff0f;border-radius:999px;padding:2px 9px}.board-col.drag-over{outline:2px dashed var(--col-accent, var(--violet));outline-offset:-4px}.stage-col{min-width:265px;width:265px}.prop-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:12px;overflow:hidden;cursor:pointer;transition:all .2s ease;box-shadow:var(--shadow-card)}.prop-card:hover{transform:translateY(-2px);border-color:#8b46f080;box-shadow:var(--shadow-card),var(--shadow-glow)}.prop-card-photo{height:100px;background:linear-gradient(120deg,#1c1930,#241d3d 60%,#2b1a38);display:flex;align-items:center;justify-content:center;color:var(--text-faint);font-size:26px;background-size:cover;background-position:center}.prop-card-body{padding:12px 14px 13px}.prop-card-case{font-family:var(--font-display);font-size:15px;margin-bottom:2px}.prop-card-addr{font-size:12px;color:var(--text-dim);margin-bottom:10px}.prop-card-stats{display:grid;grid-template-columns:1fr 1fr;gap:5px 10px;font-size:12px}.prop-stat{display:flex;justify-content:space-between;color:var(--text-dim)}.prop-stat 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td{border-bottom:none}input:not([type=checkbox]):not([type=radio]):not([type=range]),select,textarea{background:#ffffff0b;border:1px solid var(--border-strong);border-radius:var(--radius-sm);padding:8px 11px;color:var(--text);font-family:var(--font-body);font-size:13px;outline:none;transition:border-color .15s;max-width:100%;min-width:0}input:focus,select:focus,textarea:focus{border-color:var(--violet);box-shadow:0 0 0 3px var(--violet-soft)}select option{background:var(--bg-raised);color:var(--text)}select{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--text-dim) 50%),linear-gradient(135deg,var(--text-dim) 50%,transparent 50%);background-position:calc(100% - 16px) 55%,calc(100% - 11px) 55%;background-size:5px 5px;background-repeat:no-repeat;padding-right:26px}.field{display:flex;flex-direction:column;gap:5px;margin-bottom:13px}.field 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210px);min-height:380px;align-items:stretch;scrollbar-width:none}.board::-webkit-scrollbar{height:0}.board-col{display:flex;flex-direction:column;max-height:100%;overflow-y:auto}.board-col>*{flex-shrink:0}.board-col-head{position:sticky;top:0;z-index:5;background:inherit}.board-topscroll{overflow-x:scroll;overflow-y:hidden;height:15px;margin-bottom:8px}.board-topscroll>div{height:1px}.board-topscroll::-webkit-scrollbar{height:12px}.board-topscroll::-webkit-scrollbar-track{background:#7f7f7f1a}.board-topscroll::-webkit-scrollbar-thumb{background:#00eeff73;border:2px solid transparent;background-clip:padding-box}.board-topscroll::-webkit-scrollbar-thumb:hover{background:#00eeffbf;background-clip:padding-box}.board-topscroll{scrollbar-color:rgba(0,238,255,.5) rgba(127,127,127,.12);scrollbar-width:auto}.board-col::-webkit-scrollbar{width:8px}.board-col::-webkit-scrollbar-thumb{background:#7f7f7f47}[data-theme] .board-col{background:#00eeff80}[data-theme] 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#00eeff)}.toggle.on:after{left:18px;background:#04343a}.dropzone-veil{position:absolute;top:0;right:0;bottom:0;left:0;z-index:30;display:flex;align-items:center;justify-content:center;background:#00eeff1f;outline:2px dashed var(--cyan, #00eeff);outline-offset:-6px;pointer-events:none}.dropzone-veil span{background:var(--cyan, #00eeff);color:#04343a;font-weight:700;font-size:13px;letter-spacing:.06em;padding:8px 16px}[data-theme=em-dark] .side-today,[data-theme=em-light] .side-today{background:#d7d8dc;border:1px solid #bfc0c6;--text: #17181c;--text-dim: #45474e;--text-faint: #5d5f67;--border: #bfc0c6;--cyan: #007e88;color:#17181c}[data-theme] .side-today .mini-btn{background:#00000012;color:#45474e}[data-theme] .side-today .mini-btn:hover{color:#17181c}[data-theme] .side-today .chip.magenta{background:#ff499129;color:#d61e66}[data-theme] .side-today .plain{color:#17181c}